Unlocking Black Friday Potential: Exploring Future Trends In Seasonal Workforce Scaling
13th of June 2024 - 10.00 am CEST
Are you ready to revolutionise your Black Friday workforce strategies? Join us for an insightful exploration into the future of seasonal scaling, where we dive deep into emerging trends, technological innovations, and success stories that will reshape the way you approach peak seasons like Black Friday.
Agenda:
1. Understanding Future Trends in Black Friday Workforce Scaling for eCommerce and retail brands
- Explore recent trends in seasonal scaling strategies.
- Delve into the impact of AI, Predictive Analytics, and WFM on the future of workforce scaling.
- Discover real-world examples of eCommerce organizations successfully embracing innovative scaling practices for Black Friday.
2. Customer Experience Spotlight: Success Stories
- Hear memorable success stories of eCommerce and retail companies mastering cost management and efficient scaling during Black Friday.
- Uncover the key factors contributing to the success of these initiatives.
- Learn from unexpected challenges and valuable lessons learned in implementing workforce scaling strategies.
3. Embracing Flexible Work Models and Gig Economy Partnerships
- Understand how flexible work models enhance scalability in customer support operations.
- Explore the advantages of leveraging the freelancer economy for seamless seasonal scaling.
- Gain insights from companies successfully embracing flexible work models and gig economy partnerships.
4. Q&A Session
- Engage with our experts in a live Q&A session – your opportunity to get answers to your burning questions!
Don't miss out on this opportunity to revolutionize your Black Friday workforce strategies!
Registration Form
About yoummday
yoummday stands for “you made my day” and is one of the fastest-growing technology companies in Europe. The yoummday platform combines a comprehensive modular workforce management software with over 14,000 quality-assured, self-employed customer service professionals from 60+ countries speaking more than 30 languages registered to handle sales and customer service interactions for businesses of all sizes.
Central to yoummday’s success is its AI-powered integration, enhancing operational efficiency for companies and their remote workforce management.
About Dixa
Website: https://www.dixa.com/